Privacy Notice
Last updated: 5 October 2026
LearnIt Cambridge respects your privacy. This policy explains how we collect, use, store and share personal information when you visit our website, contact us, subscribe to our emails or book services through our website.
We handle personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are and how to contact us
The person responsible for your personal information—the data controller—is Dr Daniele Pio Buenza, trading as LearnIt Cambridge.
Postal address:
LearnIt Cambridge
c/o Allia Future Business Centre
King’s Hedges Road
Cambridge
CB4 2HY
United Kingdom
Email: school@learnitcambridge.co.uk
Telephone and WhatsApp: +44 7833 728553
Website: https://www.learnitcambridge.co.uk
Please contact us if you have any questions about this policy or wish to exercise your data protection rights.
2. What this policy covers
This policy covers personal information collected through our website, enquiries, online bookings and newsletter subscriptions.
Additional information about how we handle student and parent information, including information needed to deliver lessons and courses, is provided in our separate Privacy and Data Retention Policy.
Visiting our website, making an enquiry or booking a service does not automatically subscribe you to our marketing emails.
3. Personal information we collect
The information we collect depends on how you interact with us.
When you visit our website
Our website and its service providers may collect technical information, including:
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Your IP address, browser type and device information.
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Pages visited, access times and referring websites.
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Information collected through cookies and similar technologies, depending on the technologies used and your preferences.
Some technical information, such as IP addresses and online identifiers, may constitute personal information.
When you contact us
We collect the information you provide, which may include:
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Your name and contact details.
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Your enquiry and correspondence with us.
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Information about the lessons, courses or other services you are interested in.
Please provide only information relevant to your enquiry.
When you subscribe to our emails
We collect:
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Your first name, surname and email address. These are required fields on our newsletter signup form.
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Records associated with your signup, confirmation and subscription preferences.
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Information needed to manage delivery, unsubscribe requests and evidence of consent.
We disable open and click tracking in our newsletter campaigns and marketing automations. Our email service provider still processes information needed to deliver emails, handle delivery failures, manage subscriptions and record subscription confirmations.
When you book or pay for a service
We collect information necessary to manage your booking and payment, which may include:
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Your name and contact details.
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Your billing address.
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The service purchased.
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Payment status and transaction information.
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Other information you provide during booking.
Online payments are handled by payment service providers. We do not receive or store your full payment card details.
4. How we use your information and our lawful bases
We use personal information only where we have an appropriate lawful basis.
Responding to enquiries
We use your information to answer questions and discuss services you have asked about.
Where an enquiry concerns a potential booking, we process information as necessary to take steps at your request before entering into a contract. For other enquiries, we rely on our legitimate interest in responding to people who contact us and managing our business.
Managing bookings and providing services
We use your information to process bookings, arrange services, issue invoices, confirm payments and send essential information about services you have booked.
We rely on contractual necessity where the processing is necessary to enter into or perform a contract with you. Where a parent or another person books on someone else’s behalf, relevant processing may instead rely on our legitimate interest in arranging and delivering the requested service.
Further details about educational and student records are set out in our separate Privacy and Data Retention Policy.
Accounting and legal obligations
We use and retain relevant information to meet tax, accounting and other legal obligations.
Our lawful basis is compliance with a legal obligation.
Operating and protecting our website
We use necessary technical information to operate the website, maintain security, prevent misuse and resolve technical problems.
We rely on our legitimate interests in maintaining a functioning and secure website, taking account of your rights and interests.
Where consent is required for cookies, similar technologies or associated processing, we rely on your consent.
Newsletter and promotional emails
With your consent, we send occasional emails about:
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Italian courses and lessons for adults and children.
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Student events, including free events for LearnIt Cambridge students.
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Useful learning resources.
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Special offers and other relevant LearnIt Cambridge news.
Our lawful basis for these marketing emails is consent.
We obtain permission through a clearly explained signup process. Our website newsletter signup uses email confirmation: after submitting the form, you are asked to confirm your subscription by clicking a link sent to your email address.
Subscribing is optional. It is not a condition of booking lessons, attending courses or becoming a student.
We do not automatically subscribe you when you make an enquiry or book a service.
We use your name to personalise our communications and distinguish between subscribers when managing subscriptions and responding to requests.
5. Your email choices
You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in an email or contacting school@learnitcambridge.co.uk.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Unsubscribing from marketing does not prevent us from sending essential communications about a service you have booked, such as payment confirmations, timetable changes or lesson cancellations.
Visiting our website or reading this policy does not constitute consent to marketing.
6. Cookies and similar technologies
Our website uses cookies and may use similar technologies to support its operation and, depending on the tools enabled, measure usage or provide embedded content.
Some cookies are necessary to provide website functions you request. Other technologies may require your consent.
Where consent is required, it should be requested through the relevant consent controls before those technologies are used. You can manage available preferences through the website’s cookie controls and your browser settings.
Blocking necessary cookies may affect some website functions.
For more information, please see our Cookie Policy.
7. Who we share information with
We share personal information where necessary for the purposes described in this policy, including with:
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Wix, which provides our website hosting, website forms and relevant booking facilities.
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EmailOctopus, provided by Three Hearts Digital Ltd, which processes newsletter subscription information on our behalf and sends our emails.
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Payment providers, such as Stripe or PayPal, where used for your transaction.
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Teachers and authorised administrative staff who need relevant information to arrange or deliver services.
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Professional advisers and service providers assisting with accounting, legal matters, technical support or business administration.
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Authorities or other parties where disclosure is required by law or necessary to establish, exercise or defend legal claims.
We limit access to information relevant to each recipient’s role. Where a provider processes personal information on our behalf, we use appropriate data processing arrangements.
We do not sell your personal information or give it to other businesses for their own independent marketing.
You can find further information about our main website and newsletter providers here:
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EmailOctopus: https://emailoctopus.com/legal/privacy
8. International transfers
Some of our service providers may store or process personal information outside the United Kingdom.
Where an international transfer requires safeguards, we use applicable arrangements recognised under UK data protection law. These may include UK adequacy regulations or approved contractual safeguards.
EmailOctopus stores contact lists primarily on servers in Ireland. Some of its service providers may process information in other countries, including the United States. Its data processing terms provide for applicable international transfer safeguards, including UK adequacy arrangements and approved contractual safeguards. Further details are available at https://emailoctopus.com/legal/subprocessors.
You can contact us for further information about the safeguards relevant to your personal information.
9. How long we keep information
We keep personal information only for as long as necessary for the purpose for which it was collected, including relevant legal and record-keeping requirements.
Enquiries
If an enquiry does not lead to a booking, we normally delete the enquiry information within three months after the enquiry has been concluded.
We may retain relevant information longer where necessary to resolve a complaint, deal with a dispute or meet a legal obligation.
If you become a student or customer, relevant information is retained according to the purposes and retention arrangements explained in our Privacy and Data Retention Policy.
We keep active subscription information while you remain subscribed, subject to periodic review.
After you unsubscribe, we stop sending marketing emails. We may retain a minimal record of your email address and unsubscribe request to ensure we respect your choice.
We may also retain evidence of consent where necessary to demonstrate compliance or deal with a complaint. We review these records periodically and retain them only for as long as necessary for those purposes.
Bookings, payments and invoices
We retain relevant booking and financial records for the periods required by applicable tax and accounting rules and where necessary to manage contractual matters or legal claims.
Technical information
Technical records are retained according to their operational and security purposes and the retention settings of the relevant services. Further information about cookies is provided in our Cookie Policy.
You can contact us for more information about the retention period applicable to a particular record.
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
These include limiting access to people who need it, using reputable service providers and protecting accounts and systems with appropriate security controls.
No system can guarantee absolute security. If a personal data breach occurs, we will assess it and notify the relevant authority and affected individuals where required by law.
If you have an account associated with our services, please keep your login details secure.
11. Your data protection rights
Depending on the circumstances and the lawful basis for processing, you may have the right to:
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Receive information about how we use your personal information.
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Request access to your personal information.
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Ask us to correct inaccurate or incomplete information.
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Ask us to erase information.
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Ask us to restrict how we use information.
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Object to processing based on legitimate interests.
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Receive certain information in a portable format.
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Withdraw consent where processing relies on consent.
You have the right to object to the use of your personal information for direct marketing at any time.
Some rights are subject to conditions or exceptions. For example, we may need to retain certain records to meet legal obligations.
To make a request, email school@learnitcambridge.co.uk. We may ask for information necessary to verify your identity.
We normally respond within one month, subject to extensions or other adjustments permitted by law. Requests are normally free of charge.
12. Other websites and embedded content
Our website may contain links to external websites or embedded content, such as videos.
External services may process information under their own privacy policies. We encourage you to read those policies before providing information or interacting with their content.
13. Changes to this policy
We may update this policy to reflect changes to our services, providers or legal requirements.
The date at the top shows when it was last updated. Where appropriate, we will also bring significant changes to your attention.
If a change requires new consent, we will ask for it separately.
14. How to complain
If you have concerns about how we use your personal information, please contact Dr Daniele Pio Buenza at:
Email: school@learnitcambridge.co.uk
Telephone: +44 7833 728553
Postal address:
LearnIt Cambridge
c/o Allia Future Business Centre
King’s Hedges Road
Cambridge
CB4 2HY
United Kingdom
You can also complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Website: https://ico.org.uk/make-a-complaint/