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​Privacy Notice

(updated 2nd of August 2024)

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The following Privacy Policy is addresses to UK users and it is based on the legislation outlined in the UK General Data Protection Regulation (UK GDPR) and in the Data Protection Act 2018 (DPA 2018).

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Definitions and Interpretations

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Controller: The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data. For this Privacy Policy, on the Website learnitcambridge.co.uk, the Controller is Dr Daniele Pio Buenza trading as LearnIt Cambridge.

 

​​Data Subject [also ‘You’, ‘Your’]: A natural person whose Personal Data is being Processed. In the following the Data Subjects will be the users of the Website learnitcambridge.co.uk.

 

LearnIt Cambridge [also “The School” or “We” or “Us”]: The language school whose Services are sold on the Website.

 

Non-Personal Data: Data that does not contain any information that can be used to identify a natural person. This is the case, for example, of data initially was personal data and that was later made anonymous.

 

Personal Data: Any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

 

Processing: Any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

 

Recipient: A natural or legal person, public authority, agency or another body, to which the Personal Data are disclosed, whether a third party or not. For LearnIt Cambridge’s Privacy Notice, there are the four categories of Recipients: i) persons, companies or professional firms that provide assistance and consultancy to LearnIt Cambridge in accounting, administrative, legal, tax, financial and credit recovery matters relating to the provision of the Services; ii) teachers who collaborate with LearnIt Cambridge iii) subjects with whom it is necessary to interact for the provision of the Services (for example hosting providers) iv) subjects delegated to carry out technical maintenance activities (including maintenance of network equipment and electronic communication networks).

 

Services: Primarily Italian and English language lessons, along with a variety of other offerings available on the website. These include purchasable and freely downloadable products such as PDFs, DOCX files, audio files, videos, and multimedia content. Additionally, it includes a subscription service that provides access to exclusive content and features.

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Website: https://www.learnitcambridge.co.uk/

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Introduction

 

​This Privacy Policy explains how the Website collects, uses, and discloses information about You. This Privacy Policy applies when You use Our Website and other online Services that link to this Privacy Policy, contact Us, subscribe to Our newsletter or any other suscription service, engage with Us on social media or otherwise interact with Us.

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​Our company is hosted on the Wix.com platform. Wix.com provides Us with the online platform that allows Us to sell our Services to You. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores Your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

​By using this Website and/or our Services, You consent to the terms of this Privacy Policy. If You do not accept and agree with this Privacy Policy, You must stop using this Website immediately.

​Please read this Privacy Policy carefully and make sure You understand it. Contact Us at school@learnitcambridge.co.uk if You have any questions or problems regarding the use of Your Personal Data and We will be pleased to assist You. 

 

​We may change this Privacy Policy from time to time. If We make changes, We will notify You by revising the date at the top of this policy and, in some cases, We may provide You with additional notice (such as adding a statement to Our Website or providing You with a notification). We encourage You to review this Privacy Policy regularly to stay informed about Our information practices and the choices available to You. Changes and clarifications will take effect immediately upon their posting on the Website.

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Our Contact Details 

 

Name: Dr Daniele Pio Buenza trading as LearnIt Cambridge

Address: The Guildhall, Market Square, Cambridge, CB2 3QJ

Mobile Phone and WhatsApp: +447833728553

E-mail: school@learnitcambridge.co.uk

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Who We Are​

 

We are a language school. Our Website address is: https://www.learnitcambridge.co.uk/

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The Scope of This Policy​

 

This Privacy Policy applies only to Your use of our Website. There are three main scenarios, and the content below will reflect this: 1. You are just surfing the website; You contact Us; 3. You subscribe to Our newsletter or any other suscription service.

 

Our Website may contain links to other websites or embedded content (e.g. videos, images, articles, etc.). We have no control over how Your data is collected, stored or used by other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about You, use cookies, embed additional third-party tracking, and monitor Your interaction with that embedded content, including tracing Your interaction with the embedded content if You have an account and are logged in to that website. You should check the privacy policies of any such websites before providing Personal Data to them.

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Data Protection Principles

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​We are committed to following the following data protection principles:

  • Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider Your rights before Processing Personal Data. We will provide You information regarding Processing upon request.

  • Processing is limited by purpose. Our Processing activities fit the purpose for which Personal Data was gathered.

  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.

  • Processing is time limited. We will not store Your Personal Data for longer than needed.

  • We will do our best to ensure the accuracy of Data.

  • We will do our best to ensure the integrity and confidentiality of Data.

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Your Rights Over Your Data

 

​As a Data Subject You have the following rights: 

  • Right to information – You have the right to know whether Your Personal Data is being processed, what data is gathered, from where it is obtained and why and by whom it is processed;

  • Right to access – You have the right to access the data collected from/about You. This includes Your right to request and obtain a copy of Your Personal Data gathered;

  • Right to rectification – You have the right to request rectification or erasure of Your Personal Data that is inaccurate or incomplete.

  • Right to erasure – in certain circumstances You can request for Your Personal Data to be erased from our records;

  • Right to restrict Processing – where certain conditions apply, You have the right to restrict the Processing of Your Personal Data;

  • Right to object to Processing – in certain cases You have the right to object to Processing of Your Personal Data, for example in the case of direct marketing;

  • Right to object to automated Processing – You have the right to object to automated Processing, including profiling, and not to be subject to a decision based solely on automated Processing. This right You can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting You.

  • Right to data portability – You have the right to obtain Your Personal Data in a machine-readable format or, if it is feasible, as a direct transfer from one processor to another;

  • Right to lodge a complaint – if we refuse Your request under the Rights of Access, We will provide You with a reason as to why. If You are not satisfied with the way Your request has been handled, please contact Us. If you are still unsatisfied, You can lodge a complaint with the UK Information Commissioner’s Office or the equivalent body that deals with data protection in Your country;

  • Right for the help of a supervisory authority – You have the right to the help of a supervisory authority and the right to other legal remedies such as claiming damages;

  • Right to withdraw consent – You have the right withdraw any given consent for Processing of Your Personal Data.

 

If You have subscribed to this Website, or have left comments and/or sent Us a message/email, You can request to receive an exported file of the Personal Data We hold about You, including any data You have provided to Us. You can also request that We erase any Personal Data We hold about You. This does not include any data We are obliged to keep for administrative, legal, or security purposes.

 

You are not required to pay any charge for exercising Your rights. If You make a request, We have one month to respond to You. Please contact Us via email (school@learnitcambridge.co.uk) if You wish to make a request.

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Which Data Do We Collect?​

 

Depending upon Your use of Our Website, We may collect Non-Personal and/or Personal Data.

 

1. When you are just surfing the website Non-Personal Data is automatically collected. These Data include:

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  • Activity Information: We collect information about Your activity on our Services, such as Your reading history;

  • Device and Usage Information: We collect information about how You access Our Services, including data about the device and network You use, such as Your hardware model, operating system version, mobile network, IP address, unique device identifiers, web browser type and version, and app version. We also collect information about Your activity on Our Services, such as access times, pages viewed, links clicked, a list of URLs starting with a referring website, Your activity on Our Website, the page You visited before navigating to Our Services and the website You exit to;

  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect information about You. Cookies are small data files stored on Your hard drive or in device memory that help Us improve Our Services and Your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that We use on Our Services and in Our emails to help deliver cookies, count visits, and understand usage. We also work with third party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about Your use of Our Services and other websites and applications, including Your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. This information may be used by the Controller and/or Recipients of the Website to, among other things, analyse and track data, determine the popularity of certain content, deliver content targeted to Your interests on Our Services, and better understand Your online activity. For more information about cookies and similar tracking technologies, and about how to disable them, see the Cookie Policy.

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We may also derive information or draw inferences about You based on the information We collect. For example, We may make inferences about Your location based on Your IP address or infer reading preferences based on Your reading history.

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2. When You contact Us, We collect the Non-Personal Data listed in the previous point as well as the following Personal Data:

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  • name(s) and surname(s);

  • email address;

  • any extra information You choose to provide.

 

3. When You subscribe to Our newsletter or any other suscription service, We collect the Non-Personal Data listed in the previous point as well as the following Personal Data:

 

  • name(s) and surname(s);

  • usernames;

  • email address;

  • any extra information You choose to provide.

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4. When You make a payment for a service (such as enrolling in a course, whether paying a deposit or the full amount), We collect the Non-Personal and Personal Data listed above as well as:

 

  • billing and payment information;

  • home address (collected for invoicing purposes);

  • the type of service or course purchased;

  • any additional details provided during the checkout or payment process. 
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​​How We Use Your Data

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1. When you are just surfing the website:

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  • Personal Data: We do not collect any Personal Data.

  • Non-Personal Data: Non-Personal Data, which is automatically collected for statistical reasons, may be used for various purposes, including managing your account and access to our Website, personalizing and tailoring our Services to you, and analyzing your use of the Website to gather feedback that helps us improve both the Website and your overall user experience

  • Third Parties: Third Parties (including affiliate partners and Google Analytics) whose content appears on Our Website may use third-party Cookies. Please note that We do not control the activities of these third parties or the data they collect and use. We advise You to check the privacy policies of any such third parties.

 

​2. When You contact Us:

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  • Personal Data: By sharing Your Personal Data, You consent to its use for operational and educational purposes related to the website. This includes contacting You to address Your query and/or proposing the sale of courses, one-on-one sessions, or any other services offered on the website.

  • Non-Personal Data: Non-Personal Data, which is automatically collected for statistical reasons, may be used for various purposes, including managing your account and access to our Website, personalizing and tailoring our Services to you, and analyzing your use of the Website to gather feedback that helps us improve both the Website and your overall user experience.

  • Third Parties: Third Parties (including affiliate partners and Google Analytics) whose content appears on Our Website may use third-party Cookies. Please note that We do not control the activities of these third parties or the data they collect and use. We advise You to check the privacy policies of any such third parties.

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3. When You subscribe to Our newsletter or any other subscription service:

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  • Personal Data: When You subscribe , We collect and use Your Personal Data to send You regular updates, news, and promotional materials about Our Services. By subscribing, You consent to the use of Your Personal Data for these marketing purposes. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in each email or by contacting Us directly at school@learnitcambridge.co.uk.​

  • Non-Personal Data: Non-Personal Data, which is automatically collected for statistical reasons, may be used for various purposes, including managing your account and access to our Website, personalizing and tailoring our Services to you, and analyzing your use of the Website to gather feedback that helps us improve both the Website and your overall user experience.​

  • Third Parties:  We may share Your email address and other subscription-related information with Third-Party email marketing services solely for the purpose of sending You these communications. These Third Parties are contractually obligated to protect Your data and use it only for the purpose of providing these services to Us.

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4. When You make a payment for a service (such as a course, deposit, or one-to-one session):

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  • Personal Data: We use the Personal Data You provide — including Your name, email address, and home address — to process Your payment, issue invoices, confirm Your enrolment, and communicate important information regarding the service You have purchased. The home address is collected specifically for invoicing and bookkeeping purposes, in line with our legal and tax obligations.

  • Non-Personal Data: Non-Personal Data, which is automatically collected for statistical reasons, may be used to analyse purchasing trends, improve our service offerings, and enhance the booking and payment experience on our Website.

  • Third Parties: Payment processing is handled securely by trusted third-party providers (such as Stripe or PayPal). These providers are responsible for handling and protecting Your payment data according to their own privacy policies and data protection standards. We do not store or have access to Your full payment card details.

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Lawful bases

 

The lawful bases We rely on for Processing you Data are:​

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  • Your consent: By using this Website and/or Our Services, as stated in the consent banner in the home page, You consent to the terms of this Privacy Policy and, therefore, to Our use of Your Data. You can withdraw Your consent for the use of Personal Data at any time contacting Daniele Pio Buenza (see ‘Our Contact Details’ above);

  • A legitimate interest: We collect, use and store data for functional purposes linked to the didactic and operational needs of the school. Without this data, The School would not be able to offer You lessons or courses;

  • A contractual obligation: We need Your Data to fulfil Our contractual obligation. A contract will be formalised if You choose to continue learning any of the languages taught by the school through our services.


How Long We Retain Your Data​

 

We will not keep Your Data for any longer than is necessary in light of the reason(s) for which it was first collected. Your Personal Data will therefore be kept for the following periods:​

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  • If You contact us with a query through the online contact form and You decide to be taught a language by one of our teachers, Your data will be kept for the whole time necessary to perform our contractual obligation (the whole time we teach You). More details on how your Personal Data is used will be communicated to You once You officially start learning a language with LearnIt Cambridge.

  • If You contact us with a query through the online form and You decide to not be taught a language by one of our teachers, all the Data You shared will be kept for a maximum of three months.

  • If You subscribe to our site or one of our newsletters, Your Personal Data (such as name, surname, email address, and any other information provided during registration) will be retained for the duration of the subscription and for an additional period necessary to handle cancellation requests and fulfill contractual and legal obligations. After the subscription ends, Your Personal Data will be retained for up to six months, unless required for legal or contractual reasons.

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More information regarding the data retention period and the criteria used to determine this period can be requested by writing to the Data Controller.

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Where We Send Your data

 

​On the 28th of June 2021, the European Commission adopted an adequacy decision for the UK that demonstrates that the Commission believes the UK ensures an ‘essentially equivalent’ level of protection to that within the EU. The implication of these decisions is that Personal Data can now flow freely from the EU to the UK, without “any specific authorisation”.

 

We may store or transfer some of or all Your Personal Data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have Data Protection laws that are as strong as those in the UK and/or the EEA. This means that We will take additional steps in order to ensure that Your Personal Data is treated just as safely and securely as it would be within the UK. These measures are outlined in the following two sections (‘Sharing of Personal Data’ and ‘How We Secure Your Data’).

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Sharing of Personal Data

 

We will not share any of the Personal Data processed by the Website with any third parties for any purposes, subject to some important exceptions: 

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·         In some limited circumstances We may be legally required to share Personal Data, for example if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority;

·         Visitor comments may be checked through an automated spam detection service;

·         Recipients may have sometimes access to the Data collected.

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How We Secure Your Data​

 

We do our best to keep Your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor Our systems for possible vulnerabilities and attacks.

 

​Even though we try our best, We cannot guarantee the security of information. However, We promise to notify suitable authorities of data breaches. We will also notify You if there is a threat to Your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

 

If You have an account with Us, note that You have to keep Your username and password secret.

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Changes to This Privacy Policy​

 

We reserve the right to make change to this Privacy Policy.

 

Last modification was made August 2, 2024.

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Questions and Your Contact Information

 

​If You would like to: access, correct, amend or delete any personal information We have about You, You are invited to contact us at school@learnitcambridge.co.uk.

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How to Complain

 

​If You have any concerns about our use of Your personal information, You can make a complaint to Us contacting the Controller Dr Daniele Pio Buenza via email (school@learnitcambridge.co.uk), via phone (+447833728553), or via post at the following address:

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The Guildhall

Market Square

Cambridge

CB2 3QJ

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You can also complain to the Information Commissioner’s Office if You are unhappy with how We have used Your data. The ICO’s address and telephone number are: 

          

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

 
 
 
 
 
 
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